Archive for December 2009

Documenting India’s Local Services

We are working in India currently, which gives us an opportunity to observe the local services and the service economy that thrives in our country from a ‘service design perspective’. Specially becaus ‘service design’ as a new ‘saleable’ design service is only just getting attention, while age-old services designed from necessity, often through ‘jugaad‘ are [...]

Mission Impossible Cat

The title of this post is inspired from the famous Schrödinger thought experiment. A cat is placed in a sealed box with some poison, whether the poison is released or not is controlled by a random ‘quantum event’ such as radioactive decay. In the experiment, the cat must be simultaneously both dead and alive until [...]